Filter guides
* 12-2022, December Release Notes
Update 1.12.2022 at 17-18 (EET) CRM Triggers enabled in Calendar and Helpdesk modules Triggers can be used to automatically send emails to contacts in specific situations if the conditions for it are met. Email triggers have been previously available in Mass Events, but now they can also be created for activities and tickets. Contrary to […]
1-2022, January Release Notes
CRM New Mass Events module A new and improved module for managing events, trainings etc. in the new interface. The new module introduces entirely new features, including e.g. subevents and open events as an event registration type. Automatic email communication about the event and registration surveys now also have their own views in the event’s […]
10-2022, October Release Notes
Update 6.10.2022 at 17-23 (EEST) CRM Mass invoicing Mass invoicing has now been published to the new interface. The function is available through sales orders, as the sales order acts as an template for the new invoices. The invoices can be targeted to accounts or contacts, and the target group is determined with a filter […]
12-2021, December Release Notes
CRM Suomen Asiakastieto connector available in the new interface The customers who are using Suomen Asiakastieto (SAT) connector can now access the function also in the new interface. The function is located in the home page and has a renewed look to match the new interface. All the same functionalities are still present. Sent newsletters […]
2-2022, February Release Notes
CRM KPI views in the Mass Events module Each mass event now has a static KPI view which shows the event’s current number of registrations, cancellations and people in spare places. Improvements in the Mass Events module Module tools are now enabled in the module, the attendees’ and personnel’s role can be edited afterwards, the […]
3-2022, March Release Notes
CRM Product bundling Products can now be bundled in the new interface. A bundle consists of a main product and sub products, and it can be created and maintained on the main product’s Product bundle tab. A bundle enables selecting all the bundled products at once for quotes etc., and the sub products are shown […]
4-2022, April Release Notes
CRM New Relations module An entirely new module, which is meant for creating relations between entities from different modules in the CRM. The module enables creating a link between almost any modules in the system. Improvements in Surveys There is a new question type in surveys which enables uploading a file as an attachment. The […]
5-2022, May Release Notes
CRM Two-factor authentication in CRM login If the two-factor authentication (2FA) is activated, the CRM users are required to first use their username and password, and then a PIN code sent by email to log in. The PIN code is valid for 15 minutes after starting the login. The function can be activated in the […]
6-2022, June Release Notes
CRM Mass edit in the new interface Mass edit has been renewed for the new interface to better meet the needs in the most used operations. The function enables editing data in picklists, multipicklists, checkboxes and date fields for up to 100 entities at a time. Admins and the managers of reporting units/groups can also […]
8-2022, August Release Notes
CRM Recurring invoicing enabled in the new interface Sales orders can now create recurring invoices also in the new interface. The function can be accessed in the sales orders’ actions. Similarly to the legacy interface, to enable recurring invoicing, the sales order has to have products that are enabled for recurring invoicing and are billed […]
9-2022, September Release Notes
Update 1.9.2022 between 17-20 (+2 gmt) CRM Contacts’ Self-Service Portal access can now be maintained also in the new interface New workflows for adding/removing Self-Service Portal access; the workflows enable automated access control Invoice date in the mass events’ invoicing function can now be edited Row fields now available for use in filters and charts […]