New & Improved Features

• Frontpage charts have received a fresh new look and functionalities.
  • The chart creation process is simplified and users will receive a preview of the chart during the process.
    • All advanced options are still available, but the base process is simplified.
  • KPI can be displayed on the home page.
  • It is now possible to create comparison charts on the front page.
  • Stacked charts and pie charts can be dynamically limited on the front page.

 

• Increased the amount of triggers that can be created for mass events and HelpDesk
• Added notification to the search results to inform users when the search does not match any data in the CRM.
• Enabled full PKCE flow support without client_secret, which improved the Oauth process for mobile devices.
• Relation-type field formulas can be run in the future as background processes using workflows.
• The text formatting of tickets is preserved when the ticket is responded to and sent by email.
• The edit content button will no longer be visible in email templates for users who do not have edit permission.
• Dropdown added to surveys that can be used to save survey answers to contact fields.
• The improvements in the HelpDesk module of the previous update are now also available in the HelpDesk module used via the Self-Service Portal.

Integrations

• Released new Csv2Crm importer version 1.1.3

Fixes

• Filter issue where the account_id field could not be deleted when creating a new filter by copying a default one.
• Mass event invoicing issue where field formulas targeting specific fields left the field without a formula.
• Email template issue when under certain conditions changes made to the email template before copying it did not transfer the changes to the copy.