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Technical Guide

CRM-service Active Directory Integration

CRM-service Active Directory Integration General This document describes the high level design of Active Directory integration. The implementation of AD-integration covered in this document does not contain single sign on functionality. All users that have access to CRM-service also belong to a specific CRM users group in Active Directory. The Active Directory does not contain […]

Technical Guide

Integrating Web Services

Web Services Introduction CRM-service provides open REST and SOAP interfaces for creating integrations between the CRM and third party applications. For more information about the interfaces and instructions for accessing their up-to-date documentation, see the following guides: The SOAP Interface The REST Interface CIWS Libraries There are CIWS libraries for using SOAP and REST interfaces. […]

Technical Guide

The REST Interface

The REST Interface Introduction Implementing integrations between CRM-service and third party applications is simpler and more versatile┬áthan ever before with our new REST interface, alongside with the existing SOAP interface. The REST interface can be used for reading and writing data. Testing the REST Interface Each CRM-service instance has its own test interface for developers […]

Technical Guide

The SOAP Interface

The SOAP Interface Introduction SOAP is a part of the CRM-service’s open Web Service interfaces. This document provides a technical overview to developers for integrating third party applications with CRM-service. The latest specifications and service descriptions are available in our online documentation: https://<Your CRM-service-url>/CrmIntegrationWebservice/ If you are not familiar with SOAP based Web Services it […]

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