Portals and Channels for Customer Care Automation

Portals and Channels for Customer Care Automation

EFFICIENCY FOR MANAGING CUSTOMER ENCOUNTER AND SELF-SERVICE

CRM-service offers several customer self-service portals and tools for e-mail marketing and contact center functions. The customer service operates through portals, sms, e-mails and QA functions.

Self-Service Portal
Portal Settings
Contact Center
Email Contact Portal Admin Settings
General Instructions for Support Portal
Combined Shape