Public Surveys General Public surveys work on the same principle as other CRM system surveys, but they allow publishing a survey link...
Configuring GDPR Tools General The European Union’s general data protection regulation (GDPR) came into force in May 2018 and placed demands on how...
Related Lists General The More Information tabs in each module have permanent default views, which show information related to the entity. Even though...
Entity Field Change Log General When enabled, the entity field change log allows the system to show the changes made in the entity card’s...
How to Add Charts to the Entity General Charts are a useful reporting tool which can be used to represent data in visual form. By using the CRM2...
Process Diagram General With a process diagram, it is possible to show the values of the field more visually. The process diagram...
Recycle Bin and Deleted Entities General Entities can be deleted from the CRM system in several ways, after which the deleted entities are moved to...
Custom Row-Level Fields General The system has four modules that contain row-level data. These modules are Sales Orders, Purchase Orders, Quotes and Invoice....
Managing and Creating Document Templates General You can manage RTF, PDF, Excel (XLSX) and ODF/OOXML templates used in the CRM system in the Document Template settings: Settings → Document...
Document Templates – Convert ODF / OOXML to PDF General An admin user can create a conversion tool in the Document Templates that converts ODF/OOXML files to PDF when you...