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Admin Guide

Managing and checking DNS Records

General DNS records are an important part of the functioning of any website. For more information on what DNS records are, see What DNS Means? In this guide, we will explain who is responsible for editing the DNS record, why you need to update the record, and what to do if you encounter problems delivering […]

Admin Guide

Set email sending addresses and authentication methods

General We have created a video to explain visually how the process works, so you can watch it here. The default email address of the system is mailer@ecp.fi. By adjusting the settings, it is possible to add other addresses, which will appear in the list including the name you gave them when you added the […]

Admin Guide

What DNS Means

General People write website addresses in text, but computers communicate with each other using numbers. The solution to this communication problem is DNS (Domain Name System), the Internet’s name service system that converts web page addresses such as resources.crmservice.com into a form that computers can understand, i.e. IP addresses. It is a kind of Internet […]

Admin Guide

What SPF, DKIM and DMARC mean to your emails?

General Safely delivered email is one of the most important communication tools for organizations and companies. However, because of the large number of spam and phishing attacks, the ability to identify the sender is extremely important. One way of doing this is the usage of common email authentication protocols SPF, DKIM and DMARC. Different email […]

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